Hi, Lizette — I'm Brooke.
You can't break anything here — just tap a card below to start.
Not legal advice — confirm with your broker
Lizette O'Donnell
Real Estate Salesperson
Coldwell Banker Roadrunner Realty
CalDRE #01986004
Office: 56809 Twentynine Palms Highway, Yucca Valley, CA 92284
Office phone: (760) 365-8880
Not sure what a word means?
Search, or tap any word below to read its full explanation — in plain words, with the official California source and exact link it came from, checked 8 November 2026. Not legal advice — confirm with your broker.
Where Brooke's California answers come from
Only these sources, checked 8 November 2026. Every California answer in “Ask Brooke” and “Words, explained simply” names its source and links to it.
• California Dept. of Real Estate (DRE) — Information for Homebuyers (escrow, title, closing costs)
• DRE — Salesperson Licence Requirements and DRE — Continuing Education update, 4 Sep 2026
• California Civil Code §§2079.14–2079.17 (agency), 1670.50 (buyer–broker agreements), §§1102 / 1103 (TDS / NHD)
• C.A.R. forms via C.A.R. Standard Forms hub — current forms are member-only in zipForm; always read the version actually signed
• Consumer Financial Protection Bureau (CFPB) — national guidance, labelled as such where used
• CRMLS Rules & Policy Changes, eff. 5 Jan 2026
• From your own Lizette_AI_Vault (Google Drive), read 8 November 2026 — see the vault layer below
From your Lizette_AI_Vault:
• Primary statute source: 2026 California Real Estate Law — the Real Estate Law, Subdivided Lands Law, and Vacation Ownership & Time-Share Act, from the Business & Professions Code, Division 4, as amended and in effect 1 January 2026 (167 pages). Brooke cites it by topic — licensing, trust funds, commissions, subdivided lands, timeshare — and states no percentage or deadline it does not state.
• CRMLS Matrix Guide (©2011, 56 pages): a how-to for Matrix searches, saved searches and auto prospects (auto emails), listing input forms, and searching open houses. Dated how-to only — screens and steps may have changed since 2011, and it is NOT the source for current CRMLS rules (the 5 Jan 2026 CRMLS rule changes above are). It shows how to pull comparable listings; it gives no pricing formula.
• San Bernardino County Short-Term Rental Owners' Guide (updated May 2024, citing County Code §84.28.070) — used for the short-term rental answer only; local rules vary by city and county.
• DRE Reference Book — only the 2010 front matter is in the vault (preface, office locations, past commissioners, “A Word of Caution” against practising law). Brooke uses it only to support the not-legal-advice note above, never as a source for answers.
• The vault's 03_Active_Listings folder is empty — there is no active-listings material in the vault, and Brooke invents none. The vault also contains no closing-cost breakdown and no pricing rule; those answers above come from the DRE / CFPB sources, with their limits stated.
Open items, stated plainly: licence renewal fees were not verified from a DRE page in this check — confirm on DRE form RE 206 / eLicensing with your broker. RPA contingency day-counts are form defaults that changed with the Dec 2025 redesign and June 2026 revision — never rely on an old transaction's numbers; read the signed RPA. C.A.R.'s “New Laws” page was sign-in gated on 8 Nov 2026, so the 2026 changes listed in Ask Brooke rest on the statute / CRMLS / Tyler Law LLP summary cited with each answer, not on a C.A.R. page that could be read.
Ask Brooke anything
Type or speak your question in your own words. For California licences, forms, disclosures, contracts, and deadlines, I answer only from the sourced entries below — each answer shows its source and the date it was checked (8 November 2026). Anything else about law or deadlines, I will send you to your broker rather than guess. For everyday help — what to say, follow-ups, what to do next — I will still help right here.
Write a listing
Fill in what you know — Brooke writes only from the facts you type here, and never adds features you didn't enter. Leave anything blank and I'll still write it from what you give me. When it's written, Brooke runs it through the MLS checklist below before you copy it.
Here's your listing — read it over
✅ Before you copy — the MLS checklist
CRMLS Rule 12.5: the MLS description (“Public Remarks”) may only describe the property, its features, and its condition. A first Public Remarks violation is a $250 fine, with no warning. Brooke has already checked your words below — anything with a red ⚠ needs fixing before this goes in the MLS. Read the CRMLS 2026 rules & policy changes (PDF).
Brooke never marks a listing “MLS approved” — this checklist catches the common problems, and your broker is always the final check. Photos: if any photo was digitally or AI altered, it must be labelled with a link to the original (see the note above the “Write my listing” button).
Work through the checklist above first, then tap Copy and paste it into the MLS Public Remarks. You can edit any word after you paste.
Write an email
Pick the kind of email, add a name, and I'll write it in a warm, professional way.
Help me say it
Tap a situation. I'll give you calm, kind words you can use exactly as written — on the phone or in person.
My clients
A simple list, just for you. Add someone new below — name and phone are all you need to start. Every person has Edit and Delete buttons, so you can fix or remove anything that isn't working. And when you set a follow-up date, that person shows up in your Today list below on the day — tap “Mark done” after you've reached them.
Add a new client
Name and phone are all you need. Email, type, and the follow-up dates are optional — add them whenever you like, or later with the Edit button.
Bring in your work contacts from Google — one time
You only do this once. Brooke reads the file right here on this device — no signing Brooke into Google, and nothing is sent anywhere.
- On a computer: Go to contacts.google.com, sign in with your work Google account (the real-estate one, not a personal one), and click Export on the left. If you have a label for clients, pick that label first, then Export.
- On your phone instead: Open contacts.google.com in your browser, sign in with your work account, tap the menu (☰), then tap Export.
- Choose Google CSV and tap Export / Download. Brooke also accepts a vCard (.vcf) file if that is the one Google gives you.
- Come back to Brooke on the phone or tablet you use Brooke on, tap the big button below, and pick that downloaded file.
Honest note: Google Contacts does not say who is buying or selling, so Brooke brings everyone in as “Just looking for now.” Their name, phone, and email (if Google has one) come across. After importing, tap Download my list (backup) below so you have a copy.
📅 Today — who needs a follow-up?
Your list
Tip: Download a backup once a week and keep it in your email or files. If this list ever looks empty, tap “Bring back a saved backup” and pick that file — everyone comes right back.